Hello All , I have a requirement , where there is a pre-existing "Write" ACL on the change request table for the "close code" field . I want to write a script which will allow only the "requested by" , "assigned to" and the change manager role users ...
I'd like to create a catalog variable that allows numbers only and this doesn't appear to be available OOB. When I search the Community, people are using a variety of scripts for this. Does something this common really require a script?Thanks,Trish
I have a requirement where a surveys needs to be triggered to a particular group as soon as the incident is marked as Resolved.As we can't directly use the group to trigger the survey, so I used a flow designer to trigger the Survey to the group memb...
Hi All I have an issue with one of my catalog items, where the RITM page on the portal is showing a hidden field after you submit the request. For example, here is the form a client script is hiding some fields (i am using a client script because th...
What could be the reason I am Unable to search old tickets as before after upgrade
HI All , Am trying to integrate datadog with service now by following this article here >>>https://docs.datadoghq.com/integrations/servicenow/<<< however it asks to upload the XML file to service now but when i tried , servicenow accepts only xls ...
Hi, Need to move bulk consumables from one stockroom to another stockroom with rack, bin and quantity details we have requirement to move the consumables between the stockroom in bulk how to do it or should we create any UI action or record producer ...
Hello, We have created a custom Save button on a scoped application for a table. The code for the button is given below. The Save button is conditionally visible, which is why we created it instead of using the out-of-box (OOB) Save button (which sav...
I have a variable called business justification, it is having the validation to enter minimum 50 characters, it was done by using client script .How to show the how many characters were typed already in the field.
I am trying to import via Load Data from an excel file.My source data (excel file) has the following fields: Acquisition methodAsset tagCostFunctional departmentInstalledStateBuildingModelPO numberSerial numberSupport groupEntityLast locationOwning D...
Hi Everyone, I have an custom table that runs on Flow Designer. Now, I want to cancel the flow and restart the flow again, when user changes the "approver" field on the form. I have created the before "update" business rule and it's working as expect...
Hi guys! Does anyone know what is the cause of these 2 errors and how can I fix it? It shows randomly whenever I'm searching for a ticket. It wasn't consistent though. Sometimes it would show up, sometimes it won't Part of the query on live_message h...
Hi, I have created an automatic ticket for every first day of the week and auto-assign to a particular user through scheduled job but that ticket is not getting created.The below is the code so can anyone please help on this, It will be usefull.Thank...
Hi I have one catalog form for which workflow is running on SC_REQUEST(just it has 2 catalog tasks) table but after the submitting this form When I open the SC task under the Request record then Requested for, Item name and Request item fields are e...
Hi Experts, We have a scenario where we need to export 40 millions of record from software Installations table in real time dynamically for external reporting purpose. If anyone have worked on this, please share your inputs. Thanks in advance.
