Add a specific file in a notification

[Diana Yazmin]

Hi experts,

A notification has been created with the configuration to include attachments, the problem is that only 1 specific file that our fulfiller will place in the task is required to travel in the notification, not all of them. This is possible?

Thank you

[Amit Verma]

Hi @Diana Yazmin 

Yes, it is. Please refer below blogs for reference :

https://www.servicenow.com/community/developer-forum/need-to-send-just-1-attachment-or-a-few/m-p/145...

https://www.servicenow.com/community/developer-blog/tnt-attaching-shared-documents-to-an-email-notif...

Thanks & Regards

Amit Verma

[Harish KM]

HI @Diana Yazmin you can create a notification email script like below, and pass the file name . Call this email script inside your notification to attach the attachment.

script:

attachLinks();

function attachLinks() {

var gr = new GlideRecord('sys_attachment');

gr.addQuery('table_sys_id',current.sys_id);

gr.addQuery('file_name',"");// pass the file name here

gr.query();

if(gr.hasNext()){

template.print('Attachments: \n');

while (gr.next()) {

var attachLink = '<a href="' + gs.getProperty("glide.servlet.uri") + gs.generateURL(gr.getTableName(),gr.sys_id) + '">' + gr.file_name + '</a>';

template.print(attachLink + '\n');

}

template.print('<hr/>');

}

}