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07-16-2024 07:58 AM
Hi All,
Has anyone implemented the below requirements:
Add link to on-call record next to assignment group on the incident tickets.
I followed the https://servicenowguru.com/ui-macros/on-call-calendar-popup-ui-macro/# and made few modifications, but UI macro icon is not showing up on the form.
Please advise.
Solved! Go to Solution.
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07-18-2024 01:52 PM
I fixed the issue by myself after modifying the jelly script and the dictionary override. Thank you!
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07-19-2024 11:50 AM
Here we go:
Guide to enable an on-call calendar schedule link ... - ServiceNow Community
Thank you,
Selva
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07-16-2024 08:55 AM - edited 07-16-2024 08:57 AM
Have you also added the attribute on the Assignment Group field? If you do not add that you will not see anything:
ref_contributions=show_group_on_call_schedule
You also need to have the ‘on_call scheduling’ plugin being installed.
Regards
Paul
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07-17-2024 11:57 AM
Yes, please !
I have added the ref_contributions attribute, still it is not working. Please help!
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07-16-2024 09:09 AM
Have you added "ref_contributions" attribute to the dictionary entry of your reference field?
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07-17-2024 11:57 AM
Yes, please !
I have added it.