Add multiple users into the group from catalogue form.

Sravani47
Tera Contributor

We have a catalogue form with a field name "select the users" type of "list collector" and a reference to the sys_user table, as well as a field with a "select the group" type of "reference" and a reference to the sys_user_group table. When multiple users are selected in that "select users" field and the catalogue form is submitted, all of the selected users should be added to that group.

 

Issue : : Only the first user is added to the group when multiple users are selected in the "select the users" field and the catalogue form is submitted. We want to add all of the selected users to the group.

 

In Workflow - Run Scrip Code:

var array1 =[];

array1 = current.variables.u_users.toString();

var array2 = [];
array2 = array1.split(',');
var Length = array2.length;
for (var i =0; i< Length; i++){
gr.addQuery('sys_id',array2[i]);

var gr = new GlideRecord('sys_user_grmember');
gr.initialize();
gr.addQuery('group',current.variables.u_group1);
gr.addQuery('user',array2[i]);
gr.query();
if(gr.next()){

}
else
{
gr.group = current.variables.u_group1;
gr.user = array2[i];
gr.insert();
}
}

 

catalogue form screen

Sravani47_0-1667587515296.png

 

Please help me on this issue .

1 ACCEPTED SOLUTION

Sagar Pagar
Tera Patron

Hi,

 

Try this updated scritps -

 

var array1 = [];
array1 = current.variables.u_users.toString();
var group_sys_id = current.variables.u_group1.toString();

var array2 = [];
array2 = array1.split(',');
var Length = array2.length;

for (var i = 0; i < Length; i++) {

	var grMember = new GlideRecord('sys_user_grmember');
	grMember.addQuery('user', array2[i]);
	grMember.addQuery('group', group_sys_id);
	grMember.query();
	if (!grMember.next()) {

		var newRecord = new GlideRecord('sys_user_grmember');
		newRecord.initialize();
		newRecord.group = group_sys_id;
		newRecord.user = array2[i];
		newRecord.insert();
	}
}

 

Thanks,

Sagar Pagar

The world works with ServiceNow

View solution in original post

18 REPLIES 18

So the log only shows up once? Before the for loop can you do a gs.log("array1: " + array1 + " length: " + array1.length);

Also just try deleting the variable and recreate it. I have seen in the past were this fixes the issue.

Mike_R
Kilo Patron
Kilo Patron

Untested, but i modified your code. Try this

 

var array1 = current.variables.u_users.toString();
var array2 = array1.split(',');
var length = array2.length;
for (var i = 0; i < length; i++) {

    var grCheck = new GlideRecord('sys_user_grmember');
    grCheck.addQuery('group', current.variables.u_group1);
    grCheck.addQuery('user', array2[i]);
    grCheck.query();
    if (!grCheck.next()) {
        var groupAdd = new GlideRecord('sys_user_grmember');
        groupAdd.initialize();
        groupAdd.user = current.variables.u_group1;
        groupAdd.group = array2[i];
        groupAdd.insert();

    }
}

 

Sravani47
Tera Contributor

Hi Mike,

Thank you for your response, but after adding your code to the Run Script, users were not added to the selected group.

 

Please assist me with this.

Sagar Pagar
Tera Patron

Hi,

 

Try this updated scritps -

 

var array1 = [];
array1 = current.variables.u_users.toString();
var group_sys_id = current.variables.u_group1.toString();

var array2 = [];
array2 = array1.split(',');
var Length = array2.length;

for (var i = 0; i < Length; i++) {

	var grMember = new GlideRecord('sys_user_grmember');
	grMember.addQuery('user', array2[i]);
	grMember.addQuery('group', group_sys_id);
	grMember.query();
	if (!grMember.next()) {

		var newRecord = new GlideRecord('sys_user_grmember');
		newRecord.initialize();
		newRecord.group = group_sys_id;
		newRecord.user = array2[i];
		newRecord.insert();
	}
}

 

Thanks,

Sagar Pagar

The world works with ServiceNow