we have one field next review date, my requirement is send a notification 1 day prior to that next review date.I wrote the following code to send notification but notification is triggering on current date and time onlyfunction onAfter(current, previ...
Howdy folks I am the Sys Admin on our new ServiceNow environments, but I am still learning (a Lot!) I've been asked "What are our license dates?" Apparently our accounting department would like to know. I realised I didn't know that, nor what kind ...
Hi, Can someone please help with this scenario: My org is in the process of setting up multiple knowledge bases. The intent is to control read/write access using User Criteria, but I was hoping for some guidance; here is an example: - I created a n...
I need to add a multi select field(which lists values from a table) to a UI page and based on the values populate list of records. How can I add the multi select?
There is a business rule that prevents two business services from having the same name. However, since the same application service can exist in multiple environments (Dev, QA, Production, etc), this rule causes problems. I would prefer to call my ...
I have a query related to service catalog variable. I have created a single line text variable called Name_AR .Generally the text align for any variable is from left to right.But i want this variable text-align should be right to left .For this i add...
Hi, Recently we've had to change a header menu for some rules on when dropdown items display. Instead of modifying the original I have copied the original and made copies of the anguler templates, associating them with the new header. In the menuTemp...
2017-10-19 08:21:20: Table cmdb_ci_lb_service exists and has a single row, but this row is empty. Attribute ignored2017-10-19 08:21:20: Required attribute sys_updated_on is missing in CI type cmdb_ci_lb_service[cmdb_ci_lb_service]I turned mandatory f...
I am new to servicenow. how I can create report on Incidents opened and resolved per month?? can anyone provide me the solution.??
I have a 'list' type field on the incident table that refers to 'Group' table. I can use this field to add multiple groups at a single time. Now when I trigger an assessment for this, i want that the assessment should be auto received by these groups...
Getting an unusual error. I have several Risk Assessments that are defined and I know work another instance. However in this particular instance when I click on Fill out Risk Assessment in the Change, it gives me an error saying "You are not authoriz...
Hi,In change request form I want the risk assessment link and questions to be enabled. I have enabled the risk assessment link for new record and in risk assessment condition I had added the filter condition as "state is new" but still I am not able ...
Hi community, I have one catalog item, made some variables not visible to the end user but the same variables enabled mandatory in RITM level using catalog UI policy (make "Applies only on Requested items" check box to true). I have two Groups of App...
Good morning Community, I have created a record producer in the request table, and I am trying to add a reference field to the sys_user table. When I select "reference" as the type, and go to "type specifications", I am not able to select a t...
Hi, I have a role created years back and it's being used in many places, now I would like to change the role name, will it affect anywhere? Thanks.
