Add option & remove option in Onchange client script

[SNOW32]

Hi All,

I am trying addOption & removeOption for selection of resolution category if u_function field change. elseif option is not working, choices are incorrect

function onChange(control, oldValue, newValue, isLoading, isTemplate) {
if (isLoading || newValue === '') {
return;
}
var func = g_form.getValue('u_function');

if(func == 'cad'){

g_form.addOption('u_resolution_category','user_error');
g_form.addOption('u_resolution_category','other');

g_form.removeOption('u_resolution_category','issue');
g_form.removeOption('u_resolution_category','application-bug');

}

else if(func == 'it') { 
g_form.addOption('u_resolution_category','application-bug');
g_form.addOption('u_resolution_category','other');

g_form.removeOption('u_resolution_category','issue');
g_form.removeOption('u_resolution_category','user_error');

//Type appropriate comment here, and begin script below

}
else {
g_form.addOption('u_resolution_category','issue');
g_form.addOption('u_resolution_category','other');

g_form.removeOption('u_resolution_category','application-bug');
g_form.removeOption('u_resolution_category','user_error');
}
}

When I choose the "IT" option which matches the elseif condition,but the resolution category choices are removing all options.

Please help me where I am wrong

thanks,

Swetha

[Community Alums]

this code seems to be not working for me :

function onChange(control, oldValue, newValue, isLoading) {

    if (isLoading || newValue == '') {

        return;

    }

    //Type appropriate comment here, and begin script below

    var loc = g_form.getValue('location');

    g_form.clearOptions('building');

    if (loc == 'C') {

        g_form.addOption('building', 'SC');

        g_form.addOption('building', 'DLF1');

        g_form.addOption('building', 'DLF2');

    } else if (loc == 'B') {

        g_form.addOption('building', 'WPB');

        g_form.addOption('building', 'ITOPS');

        g_form.addOption('building', 'WTC');

    } else {

        g_form.addOption('building', 'CKPA');

        g_form.addOption('building', 'CKPB');

    }

}

[Community Alums]

Now this code is working!!!

function onChange(control, oldValue, newValue, isLoading) {

    if (isLoading || newValue == '') {

        return;

    }

    //Type appropriate comment here, and begin script below

    var loc = g_form.getValue('location');

    if (loc == 'C') {

        g_form.removeOption('building', 'WPB');

        g_form.removeOption('building', 'ITOPS');

        g_form.removeOption('building', 'WTC');

        g_form.removeOption('building', 'CKPA');

        g_form.removeOption('building', 'CKPB');

        g_form.addOption('building', 'SC','SIPCOT');

        g_form.addOption('building', 'DLF1','DLF Phase I');

        g_form.addOption('building', 'DLF2','DLF Phase II');

    } else if (loc == 'B') {

        g_form.removeOption('building', 'SC');

        g_form.removeOption('building', 'DLF1');

        g_form.removeOption('building', 'DLF2');

        g_form.removeOption('building', 'CKPA');

        g_form.removeOption('building', 'CKPB');

        g_form.addOption('building', 'WPB','Whitefields-Process Block');

        g_form.addOption('building', 'ITOPS','Whitefields-ITOPS');

        g_form.addOption('building', 'WTC','Whitefields-Training Center');

    } else {

        g_form.removeOption('building', 'SC');

        g_form.removeOption('building', 'DLF1');

        g_form.removeOption('building', 'DLF2');

        g_form.removeOption('building', 'WPB');

        g_form.removeOption('building', 'ITOPS');

        g_form.removeOption('building', 'WTC');

        g_form.addOption('building', 'CKPA','CKP Block A');

        g_form.addOption('building', 'CKPB','CKP Block B');

}

}

[ImpuV]

Hi ,

I am trying to achieve a similar requirement, I am able to do it. However, the value is setting to the first option provided using addOption() and I am not able to change values later on. Is it an expected behavior?

How can we let user change option when we have added it addOption()? 

Thanks in advance.