adding a hyperlink in microsoft word to open servicenow catalog item can it be done? :)

reyservicenow
Tera Expert

wondering if i can add a hypherlink in a word document that wil redirect me to a service catalog page/item request. i have tried insert regular hyper-link and goes to servicenow log-in page logs me in put then it is blank any ideas?

thanks

1 ACCEPTED SOLUTION

Kalaiarasan Pus
Giga Sage

Also I suggest you to have a look at this

 

Getting your ServiceNow URLs right

 

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11 REPLIES 11

Kalaiarasan Pus
Giga Sage

Does your URL of the form looks like this?



instanceurl/nav_to.do?uri=catalog URL


it looks like this... instanceurl/glideapp.servicecatalog_cat_item_view.do


Go through the link above and that should do the job for you


this is the correct looks of it not my previous post sorry:




instanceurl.com/com.glideapp.servicecatalog_cat_item_view.do