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ServiceNow Intune most recent discovery not correct

We are using Service Graph Connector Microsoft Intune application. We have configured it and its importing assets correctly however under the "Most Recent Discovery" field, the date and time is not correct (its not matching what its supposed to be tr...

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Ahmet1 by Tera Expert
  • 2691 Views
  • 15 replies
  • 4 helpfuls

Resolved! report_view ACL for Contract Workspace dashboard

Hi, please see the attached image. I got errors in most reports in Contract Workspace, but found in documentation to add the role sn_cm_core.contract_report_viewer - and it solved most of it. But "Review tasks" is still showing the error message. I'm...

Bastian_E by Tera Expert
  • 943 Views
  • 10 replies
  • 1 helpfuls

service now there is no option to download only selected attachments.

Hello Team,When we download the attachments  from service now there is no option to download only selected attachments. It's difficult to every time download one by one.So we want one tab here to download only selected attachments.  Kindly let me kno...

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jui by Tera Contributor
  • 226 Views
  • 2 replies
  • 0 helpfuls

Standard and Normal Change Proposal

Hello Team,Need Help.. On the standard change template proposal I want to prohibit user from changing fields using select box or deleting them using X button.   Thank you in advance

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Where to store a common PDF filein ServiceNow?

Hi Community, I have a scenario where I need to send an email with an attachment from ServiceNow. The attachment is a common PDF file, such as a shipping instruction document, which is the same for all recipients.Before sending it as an attachment in...

Lihini by Tera Contributor
  • 585 Views
  • 7 replies
  • 0 helpfuls

Tools to monitor ServiceNow instance performance

Hi Team, There have been many performance related issues in my customer's instance. Sometimes instance load faster and sometime instance load slow. This issue is very randomAlso there are many automated performance related Hi case created by the serv...

Add recipients to only bcc instead of to

Hello Team,In my project, there's a requirement to send notifications to a group with recipients added only in the BCC field, while keeping the To field empty.To handle the To field, I’ve added users in the Users field of the notification. I then cre...

Adding meeting link to calendar invite

Need to send invite to the Requester of task to the weekly call .Is it possible to give meeting link in the Calander invite notification .

NKV1 by Tera Contributor
  • 290 Views
  • 1 replies
  • 0 helpfuls