
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎04-25-2022 06:02 AM
Our PMO group would like to have the ability to send an email within the project form capturing the appropriate work notes
I have this ability turned on for Change, Problem and Incident and when I did the same dictionary action for Project, it shows it as an attribute, but it is not appearing on the form's toggle bar (...)
Am I missing a step here or is this not available for Projects?
Screen shot of Problem form as an example:
Screen shot or Project form:
Solved! Go to Solution.
- Labels:
-
Service Portfolio Management
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎04-25-2022 06:41 AM
Hi
The email client is enabled by default, starting with the Fuji release. If it is not enabled, you can enable the email client for a specific table, such as Incident, Project in your case by adding the email_client attribute.
Follow these steps:
>Open a record in the appropriate application. For example, open any Project record.
>Right-click the header bar and select the appropriate option for your version: Configure > Dictionary
>Select the first record in the Dictionary Entries list. This has the record type collection and does not have any entry for Column name.
>In the Attributes field, enter email_client=true. If there are any other values in the field, be sure to use a comma as a separator character.
Finally Click Update.
And you can see this output:
Mark my answer correct & Helpful, if Applicable.
Thanks,
Sandeep
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎04-25-2022 06:41 AM
Hi
The email client is enabled by default, starting with the Fuji release. If it is not enabled, you can enable the email client for a specific table, such as Incident, Project in your case by adding the email_client attribute.
Follow these steps:
>Open a record in the appropriate application. For example, open any Project record.
>Right-click the header bar and select the appropriate option for your version: Configure > Dictionary
>Select the first record in the Dictionary Entries list. This has the record type collection and does not have any entry for Column name.
>In the Attributes field, enter email_client=true. If there are any other values in the field, be sure to use a comma as a separator character.
Finally Click Update.
And you can see this output:
Mark my answer correct & Helpful, if Applicable.
Thanks,
Sandeep

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎04-26-2022 05:43 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎04-26-2022 08:10 PM
Great you have raised a support ticket !! As the steps i shared i did it on my instance and shared here which works perfectly for me.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎12-28-2022 11:03 AM
This worked just fine until we upgraded to San Diego!
Even though the email client is still in the dictionary, it is not appearing on the Project Form - Toggle bar. Any suggestions?