Adding multiple configuration items when opening incident?

[tfinley]

In previous versions of ServiceNow there was the option of adding multiple configuration items into the Configuration Item field when opening an incident using a delimiter   (Example Screenshot Attached). Is this still possible in Istanbul? If so, how?

[sachin_namjoshi]

Hi,

CI is reference field on incident table which has one to one relationship with incident.

You can configure related list on incident table to relate multiple CIs with incident.

IF you are storing comma separated values of CI using code, then you can still do same in IStanbul.

Regards,

Sachin