Bulk Create Incidents
Hi All,How to create bulk incidents using service catalog in ServiceNow?Please share your thoughts.Thanks & Regards,Ram Prakash
Forum Posts
How can hide group details based on catalog item
Hi All, I have a variable set. In that variable set I have a field is requested for.I used that variable set in all catalog items. But based on catalog item few of the users I need to hide on requestor variables. How can I do that. I tried with refer...
Filter Assignment Group based on Assigned To
filter assignment group based on assign to in ServiceNow - on the basis of assigned to , i can get the assignment group but i have tree picker attribute on assignment group reference field, which restrict me to show parent assignment group. For eg ...
millions of "NdisWan" entries are created in Network adapter tables
Hello everyone, In our production instance there are 1,395,407 entries in cmdb_ci.list for "NdisWan". and in our dev - a copy of prod from May 18th - there were *only* 1,350,160 which means that in less than a month the system has added 45,000 "Ndis...
Can we apply reference qualifier to a variable which is inside the MRVS ?
I have two fields of the same table 1 is in the MRVS and another one is outside on the main catalog item form the one which is inside the MRVS is depended on the one which is outside Outside var name - Model Type number Inside var name - Cost Codes w...
Resolved! Access current.variables from MRVS?
I have a situation where I'm trying to access 'current.variables.[variable]' from a reference qualifier within a multi-row variable set. There's two fields: Department and Application. The application field is referencing the 'cmdb_ci_service' table...
Need to to show only one(out of 3) select box value if i select check box
Hi Experts ,I am trying to create catalog client script for variable creation , i tried number of scripts but did not get any solution Can some one help me on this variable type: Check box1)Hin2)Her3)Ucr variable type: select box1)admin2)itil3)test C...
How to Auto-Populate Field
Please I need help on the following requirements. 1. Whenever we make changes to the Requester field, we want to auto-populate the description field with more of the Requester's information i.e. Requester email, Requester number, Requester department...
Hi, One specific user not able to add attachment on any table inc, req,change,problem. No error but the attachment keeps loading and never completes
Hi, One specific user not able to add attachment on any table inc, req,change,problem. No error but the attachment keeps loading and never completes.
How to read attachment value in Reports?
We have a requirement to read attachment values on report. So, after submitting a request for catalog item, we have to read the values in attachment on report Can Anyone let me know how to achieve this?
To show/hide fields and make few fields read only based on the views or assignment groups
Hi Community, I have 3 modules created, those 3 modules are visible based on the 3 assignment groups and when user clicks on those views it will open the list view of those respective modules. If user clicks on new on the list view of those modules, ...
Resolved! What are the main tables for Change Request?
So far I have identified two: Table nameDescriptionchange_requestChange request main table ?change_taskTasks linked to a change request (1:*) ? What other ones are there that are important to know? If you could also supply a description that wo...
Notifications for knowledge articles getting retired
We have a requirement where we want to send notifications to the Knowledge article author prior to a KA retiring, set at 4 weeks and then 2 weeks and then confirmation of KA having retired.... Is there any OOTB functionality which can help to achieve...
Resolved! incident
I need to populate the username who created the max no of incidents and min no of incidents along with the incident number.Can anyone please let me know how I can achieve it?
Resolved! Hide icon attachment
Hello experts, Is there an option to hide the attachment icon depending on the option on the form? Regards
