How to send a bell notifation to assignment group users
Hi,I want to send a bell notification to assignment group users based on state and priority changes.Can anyone please help on this, It will be usefull. Thanks!
Forum Posts
Error loding mapping preview data
Hello Community. I have imported data by using intune integration in service now.data is loaded into staging table. I am trying to load data into target table for that I have used ETL process.but when I am trying to load all data it gives an error."E...
Resolved! How to give the heading before questions in survey's?
Hi,Customer Satisfaction1.How satisfied are you with the resolution of your case?→ Rating (1–5 stars)Promoter Score2.Was your issue resolved in a timely manner?1 (Very Dissatisfied) 2 (Dissatisfied)3 (Neutral)4 (Satisfied)5 (Very Satisfied)How to giv...
how can i used sys_id of the user to get all the group in which the user is added
var gr = new GlideRecord('sys_user_grmember');// gr.addQuery('sys_id', 'd23bbe79ac1464186694751286d85f70');gr.addQuery('user.name','Beth Anglin');gr.query();gs.info(gr.getRowCount());while (gr.next()) { // gs.info(gr.group.name); var group = gr...
Ebonding - Change Management - Variables - Client to Supplier
Hi, The query is regarding Ebonding Change Management . So we have to Ebond the Change Management. All the Changes are created via Record Producer at Client and Supplier. so You fill the basic minimum details in record producer and then a change is ...
KB Article along Service Portal
I create one KB Article after that i need to submit the feeback like Helpful? Yes :No "when the user the click on YES then showing pop up Thank you for the feedback To get even better please provide additional details". Reason1.The article was to r...
Resolved! Service Portal
One boubt regarding KB article from Service portal. When we open any KB article from service portal we have Helpful Yes and No.So if we click yes it sends the feedback and if we click NO the pop up opens and end user can submit the feedback. Any idea...
How to restrict View all Approvals in ServicePortal
I am trying to restrict Approvals on service portal header menu to only show approvals for certain task records. I modified the SP header menu but when clicking on Approval it shows View All Approvals which is still showing all approvals. View All Ap...
Regarding Change Management
My Requirement is like In Change form we can see Incidents Fixed by Change, And the Change type is Emergency , so I need to attach the P1,P2 Incidents, if P1,P2 incidents are not attached and other than that, like If P3,P4 are attached then I need to...
catalog items
Hii Need help with a solution for Catalog Item. How to add hyperlink in catalog (checkbox field in catalog item) item.@Ankur Bawiskar
Restrict access to Email templates based on role and table
Hi everyone, I have an OOTB ACL for the 'sys_email_client_template' table. See below: This is restricting based on the role. I want to keep this ACL but also create a new one to restrict users so they are not able to see records when the table is 'sn...
How to expand the width of the email context?
Hi,When we receive any emails in INC0001 form it is showing below image. so,How to expanding the width of the email context and removing the blanks(spacing) from both left and right?Do we need to increase in email template?Can anyone please help on t...
Can a user with the snc_internal role have access to incidents and requests assigned to the group
Can a user with the snc_internal role have access to incidents and requests assigned to the group where belongs to?I need to create access to these things without a wider scope.I wanted to do it using ACL but there is no such thing in the table as in...
Delete User records in bulk
Hi ServiceNow Expert,I have a request to delete records from the user table where the account is inactive, the employee status is 'terminated', and the last login was before 2019. There are approximately 14,000 records that meet these criteria.I used...
Notification getting triggered for unexpected records and script throughs wrong calculation
Hi All,I have schedule job which triggers a event and that event triggers a notification. The contains a email script.Now I want send notification to the users when review date of the records remains 7days or 14days away from notification triggered d...
