Adding New States for Catalog Tasks

[bwalls]

Hello ServiceNow Community,

      I'm looking to find out how to add new states in the "State" drop down within Catalog Tasks.

I did right click on the "State" option within the task and selected "Configure Dictionary", added the new state

using the sc_task table and making it Active, but apparently there's more to it than this as I am not seeing the choice in the "State" drop down.

Any help would be appreciated....

Thank you!

[Pradeep Sharma]

Hello Robert,

Right click on the field->Configure Choices->Make sure each choice value you want is on the right slush bucket.

[bwalls]

Hi Pradeep - There is no option for the state in the slush bucket.   This would be a newly created state.

[Pradeep Sharma]

Hello Robert,

Can you please share the screenshot of configure choices and choice list values? Also I can take a look if you can reproduce this on your personal dev instance.