Hello Community, I am facing an issue where all workflows in my ServiceNow instance are not working. Whenever I try to trigger a workflow, it keeps loading indefinitely and does not proceed further. What could be causing all workflows to be stuck in ...
Hello All,Our requirement is to update the replied content from an email into the worknotes section of a ticket. I created an inbound action for email replies, designing the script based on my email format (worked properly). However, when other users...
Trying to populate a list field dynamically based on the combination of 2 fields. On the form level it is working but not working with list. For any combination it is showing the entire item in the drop down instead of filtering it out.
Hi, Can anyone please suggest how to track deflection metrics for searches on portal. Do we have any such OOB feature. Thank you in advance! Regards,Sree Keerthi Kasula
Hello,I'm working on a report using the asmt_metric_result table.My goal is to display the results of surveys following the processing of my group's RITMs.The assignment groups field was only present in the tasks associated with the RITMs. I would li...
Hi Experts, I have created a standard change template. But I can't mark the Risk value as low. The Risk field is not available in the drop down value. Can anyone please suggest a solution on how to enable it and get it done by scripts? Please refer t...
Hello! I'm having an issue with selecting the correct test step to complete this field: Currently, I'm using "Set Component Values":Which seems to work at first, but during the test, the field still has the red outline as if it not been filled in an...
Hi All, I have created a customised table where I no longer need the new UI action, as we only have to add new records as part of the related list of this same table, which is present under it's parent record. So since it was using 'Global' New as th...
Hi @Ankur Bawiskar sir,I have a doubt created schedules, I don't understand whether I have created schedules are working or not, can you please suggest me it working or not.1. Schedule entry - works every day 24X72. Child Schedules - a. Monday-Frida...
Hi Team,I am trying to hide or delete "Delect" action from Actions on selected Rows of change Request. This is global Ui action so even writing Condition (Table != Change) on this Ui action is not working. How should i make this work? Please can any ...
Hi, We want our problem management to be me proactive rather than reactive. With the availability of Now Assist it seem that trend analysis would be much easier. I wanted to know if everyone have any best practices that they could contribute and also...
If a table has a Reference field and later I changed it to List type, but it doesn't store multiple values. It is behaving as normal Reference field. any idea, why it isn't working?How can I solve it without making new field? I dont want to create ne...
We are currently using a custom setup using Requested Items as the foundation, but it has required too much customization to display and link information. Would Digital Portfolio Management meet our needs? Current ServiceNow StructureParent: A custom...
