Hi,By using the ATF I want to click the Normal change mentioned in the Screenshot.Do we have any ATF test step to click the Normal CR as mentioned in the above screenshot. Thanks,
Struggling to get my approval flow working the way .... Can't figure out what i'm doing wrong. All help appreciated. The catalog item should go through different approvals depending on a 2 things. 1. ordered through order guide2. ordered from se...
Hello Community, I'm looking to update few attributes in third party application. However, I/m not able to figure out like how to make a endpoint dynamic . Eg:-Below is the URL I want to use to update the case and {id} is the dynamic case .Please sug...
Hi i found this option and was wondering did it worked for anyone ? if you manually trigger it is working but when the onsite in or online check , no sound is being played
Hi All,I need to add additional stage outage after configuration. I tried many ways but it's not working. and this option need to display only in list view.
Hi i check all the option , there is no notification that it fails anyone have other options to let the user know ? i am referring to the id badge integration on the walkup experience
How to transfer 12000 data from one table to another table in same servicenow instance with attachment?It's one time activity.Will we use import set or script?
Hi Is it possible to integrate Jira with ServiceNow to create Change records (Jira -> ServiceNow)?Can you provide with possible solutions? Many thanks in advance
I'm getting below error whenever i paste Token (copying from JIRA account) as password Action abort: Password value is too long and could be truncated after encryption. Please either reduce password length or increase field size. I have already incre...
hi i see the option but there is no documentation on how this function. Any one have any idea how this works ?
use of correlation id and correlation display ?
I have a requirement for the Enterprise: Essentially, we have new Change Management guidelines that say that users cannot submit requests during business hours. Normally, we'd just black out the business hours and be done with it, but there is a requ...
Hi. I'm trying to create a new entry in a custom table from the value in a catalog item. My table name is 'u_cmdb_ci_whitelisted_url' the field name I want to populate on the is 'name'The field in my variables is called 'external_party_organisation_u...
Hello Experts,My Team is looking to configure Service Channel (contact_type) field on the Service Catalog Request. Is it a good practice to configure?Scenario: Currently, I've an incident where Service Channel (contact_type) field is configured for S...
Hi All, I have built a new table(Service Desk Case) which is extended from task table and have created a record producer on it.So, on the record producer, there is a field called closed cases which shows only closed cases in a drop-down, on selection...
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