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Admin Overrides is Not Working

Duncan Pederse1
Giga Expert

Hello Experts,

"Admin Overrides" on ACL seems to be flat-out not working. I am an admin. I have an ACL with Admin Overrides = True, yet I cannot edit the record. However, when I set the "Script" field to "answer = true", I can edit the record.

Am I missing something?

6 REPLIES 6

Right, but the issue is that "Admin Overrides" is not working. I am an admin and I cannot edit the record unless I return True from the Script.

Kit Cheong
Giga Guru

Set the system property glide.security.admin.override.accessterm = true.
If it's missing add it.

If it's false or missing, when there are a number of ACLs on the same table/field and admin override is false on one of them, then admin override for all ACLs are considered as false.