After running the ATF in Vancouver release i am getting Screenshots as Black screen can't see it.

kranthi2 · ‎05-19-2024

Hi,

After running the ATF in Vancouver release i am getting Screenshots as Black screen can't see the screenshots, this problem is only for one of my ATF. remaining ATF's are working fine and i can see the screenshots. any reason for the same.

Please help me out and please find the below screenshot for the same.

Thanks,

Dr Atul G- LNG · ‎05-23-2024

Better to upgrade the ATF plugins and issue still there, log a case.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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kranthi2 · ‎05-23-2024

Hi @Dr Atul G- LNG

Please help me out where i can log a case for the same.

Thanks

Dr Atul G- LNG · ‎05-23-2024

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0864036#:~:text=How%20do%20I%....

https://support.servicenow.com/now

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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