Agent Workspace "more" button in tab navigation bar

DanielCordick · ‎06-14-2019

Is there any way to edit the more button on agent work space?

Goran WitchDoc · ‎06-16-2019

Hi Daniel,

I begin with a "Duh". I didn't see that you were pointing at those dots. Those are sadly (at least in Madrid) of limits and nothing you can configure to show up there. I'm guessing they just made them as three dots so people should recognise them as a menu instead of coming up with something new. I'll ask around and see if I can get some info if they are on the roadmap or similar. Need thou to be something different since they aren't connected to the record it self, but more of a global version, and I dont think you want to make global UI actions. Any reasons why you isn't happy to have them on tha menu? Doesn't it make more sense since the three dots you have now is connected to the record itself, up there you can have multiple tabs where all are "connected" to that three dots you want to configure.

//Göran
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Goran WitchDoc · ‎06-17-2019

Well,

I guess you can do it a bit more dynamic. Most depends on what data you want to bring from the form itself. But e.g. you could do the UI action on the task table, then it will be inherited. If you just want to add a new Record, you can add it to the "plus" sign and let them create it from there, but then you can't take any data from the field.

//Göran
Feel free to connect:
LinkedIn
Subscribe to my YouTube Channel
or look at my Book: The Witch Doctor’s Guide To ServiceNow

User23001 · ‎04-25-2023

Hi Daniel, How did you create the create request button under those three dots shown here in this screenshot. Can you share the image of the UI Action and the script used. Would be great if I get a quick response.