Alternative ways to wait for a condition in Flow Designer without using Wait actions
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3 weeks ago
Hi Everyone,
In Flow Designer, we usually use “Wait for Condition” or “Wait for Duration” to pause a flow until a certain condition is met or a specific time has passed.
I wanted to know if there are any alternative approaches to wait for a condition in Flow Designer without using these two wait actions.
For example, are there other design patterns or mechanisms within ServiceNow that can achieve similar behavior (such as reacting when a condition becomes true) without keeping the flow execution in a waiting state?
I’d appreciate any suggestions or best practices.
Thanks!
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3 weeks ago
Hi,
Below are a few alternative approaches that can be used instead of “Wait for Condition” or “Wait for Duration” in Flow Designer:
Record Updated Trigger – Instead of pausing the flow, create another flow that triggers when the record is updated and the required condition is met.
Events with Flow Trigger – A Business Rule can detect when the condition becomes true and fire an event. A flow can then be triggered by that event to continue the process.
Lifecycle-based Flows or Subflows – The logic can be split into multiple smaller flows that run at different stages of the record lifecycle, each triggered by specific state changes.
In many scenarios, an event-driven approach is preferred because it avoids keeping flow contexts in a waiting state and helps improve platform performance.
If you find this helpful, please consider liking the response and marking it as the solution.
Thank you.
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3 weeks ago
@MukeshJaikN You can use a schedule job to check if a particular condition to proceed further has occurred. If your logic is dependent on a field change then you can use a business rule.
