Approval for a Record Producer

Sumanth Now
Tera Expert

I have a Record Producer which creates a Record in a custom table. I need an approval activity before or after creation.

Hope its not possible to have approval before creation as the user submits the request on portal, the record is created automatically.

So I have created a Flow(Flow Designer) to trigger when the Record is created and added Flow logic, where if the Short Description contains 'xyz', then add an approval.

The issue is its skipping the if condition and generating approvals for every record.

- Does Flow considers (current values like current.short description)?

Any clear ideas/examples/codes to achieve this? Any alternative way to achieve this?

Many thanks in advance!

6 REPLIES 6

HI,

I See there is a prb for list type variable but this seems to be a bug then for if condition with string type as well

https://hi.service-now.com/kb_view.do?sysparm_article=KB0759288

 

Thanks,
Ashutosh

 

sachin_namjoshi
Kilo Patron
Kilo Patron

Check below solution to add approval in record producer

 

https://community.servicenow.com/community?id=community_question&sys_id=51dbb0fadb7993002e247a9e0f96...

 

Regards,

SAchin