Approval records not showing - Offline mode

sp32
Tera Expert

Hi All 

 

I trying to show Approval list in offline mode. This would be just read only list without any actions. Even after setting "Available  offline" to true in OOB My approvals list screen, I am still not able to see any approval list whereas they are available when I am online. Approval section is completely blank. 

 

Can anyone help me with this?

 

Thank you in advance

1 ACCEPTED SOLUTION

Hemanth M1
Giga Sage
Giga Sage

Hi @sp32 

OOB doesn't support offline mode

More info  refer :https://www.servicenow.com/community/itsm-forum/approval-not-showing-on-offline-mode-of-mobile-agent... 

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025

View solution in original post

1 REPLY 1

Hemanth M1
Giga Sage
Giga Sage

Hi @sp32 

OOB doesn't support offline mode

More info  refer :https://www.servicenow.com/community/itsm-forum/approval-not-showing-on-offline-mode-of-mobile-agent... 

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025