Approval workflow - Line Manager & Business Owner

[Tracey Wilmot]

Hi all,

I have a Catalog Item that requires Line Manager approval and then Business Owner approval.  However, if the Line Manager and the Business Owner happen to be the same person, we only want the approval to be generated once.  Is this possible?

Many thanks

Tracey

[Abhinay1]

Are these approvals are generated through the Workflow?

Also, are both approval tasks initialized at the same time?

If yes, than in Advance options of Approval activity of workflow, we can compare the sys_ids with the help of an if statement and push the result in answer variable accordingly. I am using the same logic in a scenario.

Regards

[Tracey Wilmot]

Hi Abhinay,

Thanks so much for getting back to me.

Yes, the approvals are generated through workflow.

The first approval is the Line Manager, the second is the business owner based on a variable selected on the form.

Any help greatly appreciated.

Many thanks

Tracey

[SumanthDosapati]

Hi,

First add an user approval activity and add line manager in it.

Next add an IF activity to check if the line manager is same as variable selected by user.

If NO, then route next activity to second approval

IF Yes, then instead of approval activity, route it to next activity.

Mark as correct and helpful if it solved your query.

Regards,
Sumanth

[SumanthDosapati]

Yes.

You can do it via workflow or flow designer.

Regards,
Sumanth