Approvals going to 'No Longer Required'

[olivershields]

I am trying to build a workflow into the change process so that when someone rejects their approval, it creates a task that change management will manage which i have built in fine.

The issue i have is that im using the 'Rejected' output from the 'Manual Approvals' task to fire off this task, which when complete using the Rollback task to go back to the Manual Approval, but as soon as it goes through this its setting all the other approvals to 'No Longer Required' which we dont want it to do as we want other people to keep approving it while this rejection is assessed.

Is there a script i can build into this or is there an easier way of going about this?

Thanks

[Anurag Tripathi · Accepted solution]

in the workflow, open the manual approval activity and modify the input variable "when anyone rejects" to "Wait for other responses before deciding"

[olivershields]

Hi,

Sorry not sure if i explained clearly. When anyone rejects their approval i want it to fire off the task to assess the rejection straight away, but i want all the other approvals to stay at Requested. If i set it to wait for other responses this would make it wait for a response to all of the approvals before firing the task off which is not what i need.

Thanks

[Brad Tilton]

Hi Oliver,

Unfortunately the way the approvals work isn't really compatible with this. If you want to workflow to move on to the task, all of the approvals need to finish processing. If you're going to use a rollback it could go back and refire the approval activity after the task is processed.

[olivershields]

Ah right, bit of a shame.

Thanks for the help