Catalog item
I have one catalog item and 2 variables 1. single line text : Mandatory2.Multiline text : Non - Mandatory I want to hide first varible on the catalog form. Using Catalog ui policy but not working . Any idea help me .
Forum Posts
Resolved! Data of records available in DB and visible in List view but not in Form
Hi Everyone,I have some dependent fields (Division is dependent upon country and HFM entity is dependent upon Division) while importing the records in the table via import set, data are imported in the table and available in DB and list view but thos...
Resolved! How to get field search boxes on list view?
Hi: I want to add the search box to the list view. Any idea how to do that?I want it to look like:
Resolved! Automatically export the table data as csv/excel file and attach it in RITM
Hi , I am doing bulk upload of data into custom table. I am using data source and transform map to validate the data in the excel sheet and dump the data to a custom table. Now I want to automatically export the data from custom table as csv/excel fo...
Inbound Integration
Hello everyone, I have a requirement where I have done integration with third party using rest message for change table which is working fine .After build stage the change is created in third party and now when it moves to test , it will perform test...
Resolved! UI Policy on variable Conditions not saving for Catalog Item
I am creating a UI Policy to show or hide variables in my portal catalog item dependent on what is chosen in a select box variable. When choosing the conditions "<variable name>" is "<actual variable name chosen>" I save this to then setup my Catalog...
Applying a checklist template to an incident by client script?
Dear community,I created a Checklist template called "ServiceNow Checklist" and I would like to apply it to the current incident with an onChange client script whenever the category of the incident changes).Any idea how to do that?Thanks and kind reg...
calculate Time taken for particular group to approve the Change?
Hi All, I have got a requirement to capture the time taken for an approval group to approve the change. we need to calculate time from the time the Group approval requested to the time It was approved.Please help me with any of the suggestions .I hav...
approver to edit a field on which the workflow is running
Hi Everyone,I am creating a workflow for a record producer and I want that if approver rejects the approval then he should be able to change a field value of that Record producer. How can this be achieved. Needed your valuable suggestions. (would be ...
how to create a breakdown for the planned_end_date in the change_request table?"
Hi all,We need to create a breakdown for the planned_end_date in the change_request table. Could someone please clarify which source table we should use for this breakdown? Any help would be appreciated!" Thank you.Vidya
Get reference table field values in Client Side.
Hi,I have the below requirements. server_names is a List Collector variable referring to the cmdb_ci_vmware_instance table. Based on the Servers selected, we need to populate the IP addresses(ip_address) of those Servers into the ip_maint_list variab...
UI Action cancel proposal
Hi,I want to cancel a Standard Change Proposal without having to populate the mandatory fields e.g. Description, Business Justification and Sample Change Requests. For this i have modified the cancel proposal ui action as below. On clicking cancel pr...
Need help for CSV not getting attached to emails
Hi,My CSV file is not getting attached to emails..Scheduled Job-var itemRec = new GlideRecord("sc_req_item");itemRec.addQuery('sys_created_onONToday@javascript:gs.beginningOfToday()@javascript:gs.endOfToday()');itemRec.query();if (itemRec...
User is not available in Service Portal
Hi Team User is available in sys_user table but not able to find In the Service portal while filling the form
How to use script include & client script for integration restapi call
How to use script include & client script for integration restapi callRequriement:On the catalog item form one field of users when chnage the user in backend restapi has to be run has to show on pop on the clinet script the account status of the pert...
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