Approvals not going to 'No Longer required' if user rejects the approval (sysapproval_approver)

[Vishwa Pandya]

Hello,

I have a Catalog task in which we are pushing user approvals through run script in the workflow. 

When the approval is approved by any one user, the rest of the approvals go to 'No Longer required' which is correct as shown below

But when the catalog task is rejected by any one user, the rest of the approvals still remain requested which is incorrect. If it is rejected by one user, rest all should become 'no longer required' just like how approved works.

Can you guys suggest a solution for this or mention why this is happening?

[SanjivMeher]

We should wait for another response. I wouldn't recommend scripting when we have Approval Engine.

[Jerick I]

Hi @Vishwa Pandya,

Assuming you are using the workflow editor, you can still define your logic code under the advance section of the Approver - user activity.

Please mark as Correct / Helpful if this solves your issue.
Regards,
Jeff

[Vishwa Pandya]

Hello,

No i am not using workflow approval activity.

[newhand]

@Vishwa Pandya 

I think you can follow the below step to achive this.

1.  write a simple sample flow with Approval-User activity

2.   run it and make sure that the reject action works as you expeted.

3.  check the approval record created by the flow   , and see what's the different .

4.  modify your scripts.

[Anmol Azhar]

Hi @Vishwa Pandya  -
Did you get a solution to this question? I am having the same issue.