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07-24-2015 08:40 AM
I currently have a batch of hardware assets that do not have related CIs, due to the fact that the Model they are assigned to was built improperly and has a bad Model Category. If I simply go into the model and fix the Model Category, it will only impact new records going forward; It doesn't go backwards and change pre-existing assets within the model nor does it generate CIs. So my question is, how can I take this batch of hardware assets and generate their CIs? What changes do I need to make so that the all assets are re-assigned with the proper Model Category and related CIs are generated?
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07-24-2015 05:21 PM
Take a look at the 'Create CI on insert' business rule. That's what creates the CIs when an asset is inserted. You could copy the condition and the script from there into a UI action button (or list action) and then just click that for anything you need to create a CI for. Fair warning, I haven't tested this so you'll want to try it out in dev on an item or two before you go crazy with it .
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07-24-2015 05:21 PM
Take a look at the 'Create CI on insert' business rule. That's what creates the CIs when an asset is inserted. You could copy the condition and the script from there into a UI action button (or list action) and then just click that for anything you need to create a CI for. Fair warning, I haven't tested this so you'll want to try it out in dev on an item or two before you go crazy with it .
