Assignment group in tasks

sharley
Tera Contributor

Hi,

 

When choosing assignment groups for assigning a task, in the lookup pop up, only active assignment groups and groups with active group members should be displayed. Could anyone please advice of how to make this possible?

9 REPLIES 9

There is a reference qualifier set up which overrides the dictionary entry. 

how to add this condition to it?
the override should not be disturbed but we should also include condition group is active.

Deepak_Thayyil
Tera Contributor

Are you referring to just tasks or catalog tasks (which is a different table, sc_task). If you are referring to catalog tasks, it would be advisable to Configure Dictionary for the Assignment Group field on the catalog task table and create a Dictionary Override for the Reference qualifier.

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @sharley 

 

You can do it via configure dictionary , but make sure if you change the condition, it will be applied to all tables extended from parent table. 

 

In condition make active = True. 

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Amit Pandey
Kilo Sage

1. Go to dictionary

2. Under the Reference Specification section, use simple reference qualifier-

AmitPandey_0-1707402275642.png

 

SunilKumar_P
Giga Sage

Hi @sharley, If the Assignment Group field is extended from task table, then go to the dictioanry entry of the Assignment Group (assignment_group) and then scroll down to the related lists "Dictionary Overrides".

Create a new Dictionary Override as per your requriement. 

 

SunilKumar_P_0-1707403048848.png

 

Regards,

Sunil