Assignment Group Members not reflecting in catalog task

[raginiv]

Hi Team, I have imported a group from prod to dev instance. group was added in the dev, but group members were not added. Now, i have added the group members data manually and assign this group to workflow. when raising the REQ,

task is getting created, while assigning the group group member data is not reflecting. All users are in active state. Please help me to achieve group members data.

[Ankur Bawiskar · Accepted solution]

@raginiv 

It's possibly because you created users manually and the sysIds are different when compared to PROD and DEV.

you should have migrated the users i.e. the group members via XML from prod to dev and then you should add them in correct group manually

OR

you can move those users via XML from prod to dev and then export and import sys_user_grmember records as well for these groups

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Runjay Patel · Accepted solution]

Hi @raginiv ,

Check the reference qualifier of the user field, there might be different logic written.

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[Ankur Bawiskar · Accepted solution]

@raginiv 

It's possibly because you created users manually and the sysIds are different when compared to PROD and DEV.

you should have migrated the users i.e. the group members via XML from prod to dev and then you should add them in correct group manually

OR

you can move those users via XML from prod to dev and then export and import sys_user_grmember records as well for these groups

If my response helped please mark it correct and close the thread so that it benefits future readers.

[raginiv]

Hi @Ankur Bawiskar I have exported user sys_ID XML from prod only and imported to dev. so i thought there won't be any sys id differences.

[Ankur Bawiskar]

@raginiv 

great. now coming to the part which is not working as expected

what's not working? you are assigning catalog tasks to groups?

What next?

[raginiv]

@Ankur Bawiskar even though i uploaded the way you said, still getting only one group member in assignment group, please help me to do.