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08-06-2023 12:42 AM
I have built one catalog item where there is a group approval. When it gets triggered its not showing the Assignment group name in RITM. Behind working is a flow. All users must approve.
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I checked another catalog where Assignment group is showing, in its flow ‘- Service Catalog’ is appended after the group name. I looked around a lot in my Flow but couldn’t find any way from where I can make this happen. It’s my guess that this might be causing the issue.
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Solved! Go to Solution.
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08-06-2023 01:12 AM
Hi, Can you check the assignment group is active? or you have configued correct name ie., no space or duplicate group name has configured with the same name?
Suresh.
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08-06-2023 01:12 AM
Hi, Can you check the assignment group is active? or you have configued correct name ie., no space or duplicate group name has configured with the same name?
Suresh.
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08-06-2023 02:01 AM
Hi Ersureshbe,
Well every thing is just correct. It was a silly mistake I made, I never gave any value to the RITM Assignment group. That's the reason it was not populating down in the approval section.
I really appreciate for the quick response.
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08-06-2023 02:03 AM
Thanks for marking as correct answer and If possible pls hit helpful button as well.
Suresh.