Assignment rule based on variable with fallback on another assignment rule.

[FusiFusionWorld]

Hi legends,

I have a catch all "assignment rule" "Default Use Regional ServiceDesk" that assigns all user requests directly to their local service desk.

I have a new catalog item with a "multiple choice" variable "please_tell_us_what_you_need" , I want the requests where "question choices" = "I Need The Software Installed On A Machine"  to fall back on the "Default Use Regional ServiceDesk" "assignment rule" and any other choice to be assigned to "I-LON-Apps Support"

I set up a new "assignment rule"  with "applies to" and "assign to" blank and the following script, This works for the options mentioned in the script but Tasks spawned where the "question choices" = "I Need The Software Installed On A Machine" do not fallback to the other assignment rule and therefore are not assigned to any group.

Also please could anybody advise on how to add further variable responses? I tried to copy another instance of the "else" part of the script but just got an error. 

I know one of you genius' will know how to resolve this for me!

Thank you,

Ben,

[FusiFusionWorld]

if(current.request_item.variable_pool.please_tell_us_what_you_need == 'New Account') {


current.assignment_group.setDisplayValue("I-LON-Apps Support");


}


else {


if(current.request_item.variable_pool.please_tell_us_what_you_need == 'Account Change') {


current.assignment_group.setDisplayValue("I-LON-Apps Support");


}


}

[FusiFusionWorld]

Hey, I've never not had a reply on a question here, is there something wrong with the wording on this question?