Asynch BR is not working
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09-21-2023 04:16 AM

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09-21-2023 04:23 AM - edited 09-21-2023 04:25 AM
Hi,
You cannot use the previous object when running an Async business rule.
If you to switch an "after" BR, you can access the previous object.
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09-21-2023 04:24 AM
in async business rule you don't have access to previous object.
so please use before update BR
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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09-21-2023 04:31 AM
previous object can not be accesed in Async Business rule.
It's not a best practise to use current.update in Async BR/After BR.
You can use After BR instead of Async BR to achieve this scenario.