attaching kb to incident via rest api

[chercm]

attaching kb to incident via rest api. 

i am able to create an incident using api but when closing i need to attach a default KB article to it. 

any way to do it ?

if the kb article gets v1 or v2 , how can i get the updated version in ? or i need to update the api call again ?

[AshishKM]

It's not clear, how you are closing the incident , manual or via some scripted rest api call or table api call. 

[chercm]

@AshishKM 

" Incident table has a journal field "Attached KB Article", you can set the KB value via rest api call same as you are setting the other field values" how can i do that via api ?  how can i ensure the update article get attached ? 

[AshishKM · Accepted solution]

If you are closing the incident via api then send the whole KB related data as a string value and update in additional comment, system will add that KB Article link in activity log. 

explain, how you are closing this incident.

[AshishKM]

@chercm, just checking if you got the desire result here, if so , please accept the solution. 

-Thanks