Trigger notification for dynamic users

[SnowUserDev]

Hey Community,

Can u help me with 1 query I want to send notification but to dynamic users how can I achieve that?

Thanks,

[Danish Bhairag2 · Accepted solution]

Hi @SnowUserDev ,

There are two ways via which this can be achieved

• Using Event Queue
• Email script

Adding links for sending mail via Event Queue n Email Script.

https://youtu.be/KCzCO0VDm5A?si=O4--hsCcEkBp4n3B

https://www.servicenow.com/community/developer-forum/gs-eventqueue/m-p/1529243#M186169

Thanks,

Danish

[Danish Bhairag2 · Accepted solution]

Hi @SnowUserDev ,

There are two ways via which this can be achieved

• Using Event Queue
• Email script

Adding links for sending mail via Event Queue n Email Script.

https://youtu.be/KCzCO0VDm5A?si=O4--hsCcEkBp4n3B

https://www.servicenow.com/community/developer-forum/gs-eventqueue/m-p/1529243#M186169

Thanks,

Danish

[SnowUserDev]

Hi @Danish Bhairag2 ,

What if I want to add more than 2 recipients?

Which way would help me here.

I am thinking the email script

Thanks

[Danish Bhairag2 · Accepted solution]

Hi @SnowUserDev ,

Yes email script can help u here. 

You can use email.addCc or email.addBcc options in that as well.

In the email script u can query the list of users using GlideRecord n add as per ur need.

Thanks,

Danish

[SnowUserDev]

@Danish Bhairag2 ,

Thanks for the inputs & the links. I could see it in the demo as well .