Attachment is missing in Email.
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‎01-08-2024 05:38 AM
I have created a record procedure and added field called attachment and it is mandatory. while submitted the form I am adding attachment and submitted the form but in email notification the attachment is missing.
I selected check box as true as well i:e included attachment.
Notification condition is used when record is inserted only and whom to send " customer note watch list " members.
Kindly please help me it's very urgent.

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‎01-08-2024 05:40 AM
Hi there,
Can you share some screenshots of your Record Producer and from your Email Notification.
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field
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‎01-08-2024 05:47 AM - edited ‎01-08-2024 06:23 AM
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‎01-08-2024 05:57 AM
Kindly please help me ASAP !
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‎01-08-2024 06:02 AM
After submitted the form under request details tab attachment is added in the portal while submitted i want same attachment should add in email notification