Attachments - Allow only submit PDF format attachment with Max 5 MB size ?

[Venky Kshatriy1]

How to Allow only Attachments In PDF format In Record producer ?

[Muhammad Khan]

Hi,

This doc might help you. 

Configure attachment system properties

[Anurag Tripathi]

What you have suggested is platform level change while here Venky only needs it for one record producer.

[Anurag Tripathi]

Hi, 

Check the question below, Ankur has answered a similar thing with CSV format. Will you need to tweak the script to suit your need but it gives the general idea

Check attachment file type-client script - IT Service Management - Question - ServiceNow Community

-Anurag

[Ankur Bawiskar]

Hi,

why not do this instead and suggest this as solution to customer?

1) use variable of type Attachment and add the extensions it supports as variable attributes

allowed_extensions=pdf

Types of service catalog variables

If you don't wish to use that then you will have to use DOM manipulation somehow to know the file names and then check if all of those contain .pdf or not

regards
Ankur