Auto assign 'Catalog Tasks' with requested item 'Assigned to' field

[Chris135]

Hello everyone,

I am new to ServiceNow scripting and need some assistance. I have created a Service Catalog Item called 'Informatics Reports' which allow users to request a report to be created for them. Once the request has been submitted, the supervisor will assign the Requested Item to a member of her team.

Within the requested item, there are several catalog tasks that need to be completed. I would like these catalog tasks to be automatically assigned to the same individual that the supervisor assigned the requested item to. 

I have attached two screenshots to reference what I am talking about. Any and all feedback is appreciated. Thank you for your time!

From,

Chris

[patricklatella]

Hi Chris, this should be achievable in your workflow for this item...what does your workflow look like?

[Chris135]

Hi Patrick,

Thank you for your response. Attached is a photo of my workflow. 

Thank you!

[vinothkumar · Accepted solution]

Hi Chris,

This can be acheived by selecting the advanced checkbox on the catalog task activity and update as below. Hoping that your manager is updating the assigned to before a task is being created

task.assigned_to = current.assigned_to in both of your task

[Chris135]

Thank you very much! That worked perfectly! I appreciate your time!