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‎02-06-2019 10:14 AM
Hello everyone,
I am new to ServiceNow scripting and need some assistance. I have created a Service Catalog Item called 'Informatics Reports' which allow users to request a report to be created for them. Once the request has been submitted, the supervisor will assign the Requested Item to a member of her team.
Within the requested item, there are several catalog tasks that need to be completed. I would like these catalog tasks to be automatically assigned to the same individual that the supervisor assigned the requested item to.
I have attached two screenshots to reference what I am talking about. Any and all feedback is appreciated. Thank you for your time!
From,
Chris
Solved! Go to Solution.
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‎02-06-2019 10:33 AM
Hi Chris,
This can be acheived by selecting the advanced checkbox on the catalog task activity and update as below. Hoping that your manager is updating the assigned to before a task is being created
task.assigned_to = current.assigned_to in both of your task
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‎01-13-2020 08:36 AM
I need assistance with doing the same, can you point me where to make the changes
(task.assigned_to = current.assigned_to in both of your task)
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‎06-25-2019 11:24 AM
Looking to do the same thing - where do you find the advanced checkbox on the catalog task activity?
