Auto Create a ticket on calendar date

[davidboudreau]

Is there a way to automatically create a ticket on a calendar date for a user to act on?

IE.  On the first of the month a user needs to review the user list.    

[rob_pastore]

Create a template for the incident (or task or whatever) with all the fields you need to be filled out.

Go to scheduled jobs and create a schedule that runs a template.  

You can set up how often you need it to run from there.

[Pradeep Sharma]

Hello David,

The easiest out of the box solution is to create a template for the record(s) you want to create and then schedule it.   More details can be found here:

http://wiki.servicenow.com/index.php?title=Creating_a_Template#Creating_Records_with_a_Scheduled_Tem...

[sharonfingold]

The wiki content is no longer supported.   For the latest information, go to docs.servicenow.com.   For example, in Jakarta, here are a couple of useful links:   Create a template using the Template form and Create a template using the Template form.

[Manjeet Singh]

You can do it using a scheduled job.

Go to System Definition - > Templates

Fill out the proper table name. and the table field would become selectable in the Field Specifiers below.

You set values for the fields according to your requirement and then from the Schedule Button on the form you can schedule your Ticket to be generated at regular Intervals.