Can a size limit be set for adding attachments on a record producer form

[kateg]

Hello,

I'm creating a Record Producer form for the Self Service Centre, and the customer has asked if there can be an attachment size limit of 50MB on this form, and a notification message if someone tries to attach something bigger than 50MB. Is there a way to set an attachment limit per form? They only want the limit on this form at this stage

Thank you,
Kate

[Manjeet Singh]

Attachment size limit is a platform wide setting -   - Administering Attachments - ServiceNow Wiki

In case you want to have a specific limit for any   you can write a business rule on sys_attachment table (Before Insert).

(function executeRule(current, previous /*null when async*/) {

  if(parseInt(current.size_bytes) > 1000000 && current.table_name == 'incident')

{

//Abort the insert if size is greater than 1MB --> 1000000bytes

gs.log('Size has been exceeded');

current.setAbortAction(true);

}

})(current, previous);

[sharonfingold]

For the most recent information, use docs.servicenow.com instead of the wiki.   You can find the info on the attachment file size at Configure attachment system properties.

[Aditya Telideva]

Hi Kate,

To specify the maximum attachment size:

1. Navigate to System Properties > Security.
2. Enter a value in the Maximum file attachment size in megabytes property (com.glide.attachment.max_size). Leave the field empty to allow attachments up to a maximum of 1GB. By default, this field is blank.

Thanks,

aditya telidevara