I have a list collector field having 4 values in catalog item and each value has a group approval associated....So based on condition i am using for each condition after lookup records from sys_choice table and putting if conditions after for each fo...
Hello Expert,I want to integrate Third party App with Servicenow where Third party app will be sent the user name/sys_id/email and application name. After this a record (Example incident ) will be created in Servicenow for the same user which receive...
I'm trying to translate email notifications from the Azure API. I have everything configured and I can already use language detection. But when I try to do "Request Translation" the languages appear unavailable.
Hi Community,I am currently working on a flow in Flow Designer that needs to dynamically assign approvers based on the requestor. The use case is as follows:If a specific user (e.g., "XYZ") raises a request, the approval should go to her manager.If a...
We are doing E-bonding integration bi-directionally from instance A to instance B using web-service REST message.We have a staging table in our Instance A. Whenever incident is raised from instance B it will create a record in our staging table of in...
How to set Help text ("More Information") for a Multi row Variable set in Catalog Item? I am able to do the same at individual variable, but I wanted to set the Variable set Level. Use Case: User can add a minimum on one row to maximum of 10 rows. We...
Hi, Is there a server equivalent of g_user.hasRoleExactly gs.hasRole returns true for admin and userHasRoleExactly works only client side Regards, Sreedhar
Hi Experts, Could you please help me making the fields of Update ALL/Update selected form read only using Client script or UI policy. As we do not want user to update particular fields using bulk update functionality. Thanks in advance
I am trying to redirect users to the login page (/login.do) when their account gets locked due to too many failed login attempts. I've implemented the following script in a Business Rule that triggers after a failed login:if (gr.failed_attempts > 4) ...
How to enable @mention functionality to HTML type field on requestsed form. I created one field of HTML Type. i want @mention functionality same as servicenow community have. please refer below screenshot
Hi Community, I have a requirement where I have a 3rd party that are going to manage some of our changes.In doing so we need to lock down our instance so that they only have access to the change module, but also have the ability to create and process...
I got a requirement to triage inbound emails which doesn't have enough information for a ticket to be logged. As an example, simple one liner emails like "My Share Drive access is not working", "Please provide access to my project repository" or "For...
Hello All,We no longer want to use the HRSD module. Initially, our requirement was to uninstall the HRSD module, but since uninstalling is not possible, we have deactivated the all HRSD module. Now, we also want to hide all HRSD roles from the roles ...
Hi everyone,Wanted to get your recommendations / help in determining whether the following is possible: We have built a report that presents us with the number of Incidents logged per hour. Each hour in the report is a column; each column in divided ...
I have created a reference type of variable for a catalog item.Here are the type specifications.want to show the values of the field 'child' based on the filter conditions in the dropdown of this variable.OOB it is showing as like this in portal.when...
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