Hi Portal account is locked
Hi All, I am trying to login to HI Portal for Support, however my account is showing locked.
Forum Posts
How to hide/show section in demand when UI action is clicked.
I have created a section called 'Cancel Information' on Demand table, and a UI action 'Cancel Demand'. Section 'Cancel information' need to be visible when clicked on cancel demand button, how can I achieve this? UI action code: quick help would b...
How to create a inbound action for a Demand record when reply via outlook.
Hi, I have a requirement to create an inbound action on demand table, when user reply via outlook email that need to update in demand work notes, how can I create one? please help me with a code. Thank you
Digging into Test Management 2.0
Hello Forum,I am evaluating the potential of Test Management 2.0 within Service Now and was wondering if the module is covering the following bullet points: Manual test steps: expected result, multi-line step descriptionsTest plans and test cases: ad...
Walk Up Experience Kiosk Portal - iPad keyboard covering user submission fields
Recently we have noticed on our iPad walkup kiosk, the ipad keyboard covers up the use input fields. Has anyone experienced this, or know of a way around it? as a temporary solution we have the keyboard minimized and dragged above the fields, but thi...
Resolved! business rule that will count how many requests for the same catalog item any user has raised
Hello, I need to create a business rule that will count how many requests for the same catalog item any user has raised and display that as a message on a RITM form. I've come up with something like this:var aggrequest = new GlideAggregate('sc_req_it...
Issues after migrated Dashboard to Platform Analytics in Xanadu
Hi Everyone,I have performed the dashboard(platform analytics) migration recently in Xanadu version. Post migration I have encountered below issue. Could you please help me on this?1. "Global" option is missing on global search dropdown list. When us...
Resolved! Flow Designer Action to add number of days (integer) to a date
Can anyone help me with the script for an action where the number of days can be added to the date.Input: Date, No of daysOutput: DateScript needs to: add Date + No of days and return date
flow designer is not creating catalog tasks for non admin and throwing an error
flow designer is not creating catalog tasks for non admin and throwing an error "The requested flow operation was prohibited by security rules."flow:i have tried both the run as optionsfor user who initiates session , i have even given run with roles...
How to pass the table value dynamically to SN Desktop Filter widget
Hi everyone, Currently, i am working on a usecase where in i need to create a condition builder on the service request and in order to do so i found one article which is pretty elaborative https://www.servicenow.com/community/developer-articles/repli...
how to determine if it's a prod or dev environment in servicenow flow designer
Hi all expertsI am new to servicenow development, i have requirement, create sub-flow and check current instance value (true/false) from system property.{"dev1": { "value": "true" },"dev2": { "value": "false" },"prod": { "value": "false" },"test": { ...
How to validate/set fields values for pop-up window browsers for ATF testing?
In the Incident form, When I submitted the form then I'll get "Relatedlist". In the relatedlist section I want to add 'AffectedCIs section which will open new window browser, there I want to select some Item. How can I test/achieve this in ATF testin...
Global business rule
Hello , I have a global business rule .What is the easiest way to find in which all table the functions of this global business rules are used . Thanks
Issue while viewing the service portal
Hello,What are the ways to restrict the users from viewing the service portal.We are facing some issue for one group, the members of the group are not able to access the service portal.we have checked the script includes, user criteria ,ACLS,page and...
Resolved! Can someone explain the Reassignment Counter?
To me:a reassignment count of 0 would mean the assignment group was set but never changed.a reassignment count of 1 would mean the assignment group was set and then changed. While attempting to use the reassignment counter with some reporting, I sta...
