- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-18-2018 01:39 AM
Change would like 'Required Approvals' to be added to a CMR automatically, based on the 'Change Approval Group' attribute on a CI (CI criteria: it is not Non-Operational) this would include CIs that are added to both the primary affected CI variable or or those included as part of the Affected CI TAB).
This is to be applied for both change types: Normal and Emergency (i.e NOT to Standard changes)
Solved! Go to Solution.
- Labels:
-
Change Management

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-18-2018 02:07 AM
//Add technical approvers to the change request when a new affected CI has been added.
(function executeRule(current, previous /*null when async*/) {
var gr = new GlideRecord('change_request');
gr.addQuery('sys_id', current.task);
gr.query();
if(gr.next())
{
var change_grp = gr.u_technical_approvers_group.toString();
if (change_grp.indexOf(current.ci_item.u_change_approval_group) < 0)
{
gr.u_technical_approvers_group = change_grp + ',' + current.ci_item.u_change_approval_group;
}
//Force update to make sure the business rule to calculate risk and the change type will run when new affected CI has been added regardless the CR has
been updated with new approvals.
gr.setForceUpdate(true);
gr.update();
}
})(current, previous);
Harish
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-18-2018 02:32 AM
Yes, i have added gs.info also
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-18-2018 02:35 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-18-2018 02:42 AM
It is returning false

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-18-2018 02:46 AM
I tried in my personal dev.it is wrkg fine
//Add technical approvers to the change request when a new affected CI has been added.
(function executeRule(current, previous /*null when async*/) {
var gr = new GlideRecord('change_request');
gr.addQuery('sys_id', current.task);
gr.query();
if(gr.next())
{
var change_grp = gr.u_group.toString();
if (change_grp.indexOf(current.ci_item.u_change_group) < 0)
{
gr.u_group = change_grp + ',' + current.ci_item.u_change_group;
gs.log("group"+gr.u_group);
}
gr.setForceUpdate(true);
gr.update();
}
})(current, previous);
Harish
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-18-2018 02:46 AM
Are I need to change current.task