Getting an error (Invalid value for 'requested for') while ordering a catalog

[RajuThelu]

Hi Team,

I am facing this issue of getting an error message (Invalid value for 'requested for') while ordering a catalog item only for a single user having ITIL role.After ordering item, the request and requested item are generated with correct information but still this error message gets displayed on order status page.

For all other users no such error is generated.

Can anyone please guide me to get rid of this issue?

Thanks

Raju

[Ankur Bawiskar]

Hi,

Is this coming only for 1 catalog item and that particular user

Regards
Ankur

[RajuThelu]

It's getting an error for all catalog items, getting error with non admin role.

[Ankur Bawiskar]

@RajuThelu

check this link it talks about same issue

Incorrect "Requested for" value in Service Portal

Regards
Ankur

[RajuThelu]

@Ankur Bawiskar 

Issue is not resolved after property added.