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06-18-2018 01:39 AM
Change would like 'Required Approvals' to be added to a CMR automatically, based on the 'Change Approval Group' attribute on a CI (CI criteria: it is not Non-Operational) this would include CIs that are added to both the primary affected CI variable or or those included as part of the Affected CI TAB).
This is to be applied for both change types: Normal and Emergency (i.e NOT to Standard changes)
Solved! Go to Solution.
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Change Management

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06-18-2018 02:07 AM
//Add technical approvers to the change request when a new affected CI has been added.
(function executeRule(current, previous /*null when async*/) {
var gr = new GlideRecord('change_request');
gr.addQuery('sys_id', current.task);
gr.query();
if(gr.next())
{
var change_grp = gr.u_technical_approvers_group.toString();
if (change_grp.indexOf(current.ci_item.u_change_approval_group) < 0)
{
gr.u_technical_approvers_group = change_grp + ',' + current.ci_item.u_change_approval_group;
}
//Force update to make sure the business rule to calculate risk and the change type will run when new affected CI has been added regardless the CR has
been updated with new approvals.
gr.setForceUpdate(true);
gr.update();
}
})(current, previous);
Harish
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06-18-2018 03:24 AM
It is returning true not going to inside the loop

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06-18-2018 03:31 AM
your br shud be on affected ci table.
check your field names are correct
this is wrkg code
Harish
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06-18-2018 03:33 AM
I wrote this BR on TASK_CI table only, let me check once again
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06-18-2018 04:46 AM
Thank you It is working
How to delete the approval group based on Affected CI

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06-18-2018 04:50 AM
Harish