Auto Insert of Required Approvers based on Affected CI Change Approval Group

sudhakar8
Tera Contributor

Change would like 'Required Approvals' to be added to a CMR automatically, based on the 'Change Approval Group' attribute on a CI (CI criteria: it is not Non-Operational) this would include CIs that are added to both the primary affected CI variable or or those included as part of the Affected CI TAB).

This is to be applied for both change types:  Normal and Emergency (i.e NOT to Standard changes)

1 ACCEPTED SOLUTION

//Add technical approvers to the change request when a new affected CI has been added.
(function executeRule(current, previous /*null when async*/) {
var gr = new GlideRecord('change_request');
gr.addQuery('sys_id', current.task);
gr.query();
if(gr.next())
{
var change_grp = gr.u_technical_approvers_group.toString();
if (change_grp.indexOf(current.ci_item.u_change_approval_group) < 0)
{
gr.u_technical_approvers_group = change_grp + ',' + current.ci_item.u_change_approval_group;
}
//Force update to make sure the business rule to calculate risk and the change type will run when new affected CI has been added regardless the CR has
been updated with new approvals.
gr.setForceUpdate(true);
gr.update();
}
})(current, previous);

Regards
Harish

View solution in original post

37 REPLIES 37

sudhakar8
Tera Contributor

It is returning true not going to inside the loop

your br shud be on affected ci table.

check your field names are correct

this is wrkg code

Regards
Harish

sudhakar8
Tera Contributor

I wrote this BR on TASK_CI table only, let me check once again 

sudhakar8
Tera Contributor

Thank you It is working 

How to delete the approval group based on Affected CI

Run the same Br on delete check box marked
Regards
Harish