Auto Insert of Required Approvers based on Affected CI Change Approval Group

sudhakar8 · ‎06-18-2018

Change would like 'Required Approvals' to be added to a CMR automatically, based on the 'Change Approval Group' attribute on a CI (CI criteria: it is not Non-Operational) this would include CIs that are added to both the primary affected CI variable or or those included as part of the Affected CI TAB).

This is to be applied for both change types: Normal and Emergency (i.e NOT to Standard changes)

Harish KM · ‎06-18-2018

//Add technical approvers to the change request when a new affected CI has been added.
(function executeRule(current, previous /*null when async*/) {
var gr = new GlideRecord('change_request');
gr.addQuery('sys_id', current.task);
gr.query();
if(gr.next())
{
var change_grp = gr.u_technical_approvers_group.toString();
if (change_grp.indexOf(current.ci_item.u_change_approval_group) < 0)
{
gr.u_technical_approvers_group = change_grp + ',' + current.ci_item.u_change_approval_group;
}
//Force update to make sure the business rule to calculate risk and the change type will run when new affected CI has been added regardless the CR has
been updated with new approvals.
gr.setForceUpdate(true);
gr.update();
}
})(current, previous);

Regards
Harish

View solution in original post

sudhakar8 · ‎06-20-2018

Change would like the Change Approval Gate 'Information Security Approval Gate' and 'Integrated Services Provisioning Approval Gate' added to all CMRs that have a Sub-Category of 'Firewall Policy Addition'.

Harish KM · ‎06-20-2018

so If I understand correclty. You group contains value from CI group and also category group?

Regards
Harish

sudhakar8 · ‎06-20-2018

Yes, "required approval" contains approval group from both sub-category and ci approval group

Harish KM · ‎06-20-2018

okay. I had the same requirement. I will attach my scripts here..I used to add category approval from BR itself since it will sync the group field.

Regards
Harish

sudhakar8 · ‎06-20-2018

Thank you