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06-18-2018 01:39 AM
Change would like 'Required Approvals' to be added to a CMR automatically, based on the 'Change Approval Group' attribute on a CI (CI criteria: it is not Non-Operational) this would include CIs that are added to both the primary affected CI variable or or those included as part of the Affected CI TAB).
This is to be applied for both change types: Normal and Emergency (i.e NOT to Standard changes)
Solved! Go to Solution.
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Change Management

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06-18-2018 02:07 AM
//Add technical approvers to the change request when a new affected CI has been added.
(function executeRule(current, previous /*null when async*/) {
var gr = new GlideRecord('change_request');
gr.addQuery('sys_id', current.task);
gr.query();
if(gr.next())
{
var change_grp = gr.u_technical_approvers_group.toString();
if (change_grp.indexOf(current.ci_item.u_change_approval_group) < 0)
{
gr.u_technical_approvers_group = change_grp + ',' + current.ci_item.u_change_approval_group;
}
//Force update to make sure the business rule to calculate risk and the change type will run when new affected CI has been added regardless the CR has
been updated with new approvals.
gr.setForceUpdate(true);
gr.update();
}
})(current, previous);
Harish

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06-20-2018 02:36 AM
your welcome. 🙂
Harish
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08-02-2018 02:17 AM
Hi Harish,
Do you have any idea about Blackout windows in Change management?
Thanks ,
Sudhaka V.
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05-24-2019 06:46 AM