Auto number field not populating value for a new record but populating number value after inserting or save.

[Sharath Allam]

Hi..

I'm creating a conference request table to which i added auto number column.

Whenever I'm inserting new record, auto number field is not populating its value. After inserting record I can see the auto number field value.

Did i do anything wrong? Please let me know....

[Jaspal Singh]

Yes Sharath I get what is required but you will have to ensure that the above property is marked as true & save. If the checkbox is false then it would not work. If you have checked the checkbox make sure you save the property to make it work.

Thanks,

Jaspal Singh

Hit Helpful or Correct on the impact of response.

[MahaAgineo]

Did you found a solution?

[SatyakiBose]

Hello @Sharath Allam 

I hope you understand how autonumber, and the property mentioned by @Jaspal Singh works.

• Autonumber helps in incrementing the record number. This helps user with one less headache of numbering every record, and avoiding duplicate numbering as well.
• The property mentioned by @Jaspal Singh will not generate a number unless the record is inserted or submitted in the table.

If your expectation is that clicking on the New Incident button should generate a number, then that is wrong.

If you wish to have an incident number generated without saving, then uncheck the property mentioned above.

Hope my explanation ha shelped you.

[SatyakiBose]

You can also check this link:

Solved: How to generate incident number after submit the f... - ServiceNow Community