Automatic Outlook calendar invites for Change Tasks

[michaelhunter]

We currently have our production instance set up so that when a Change Request is approved, an invite is sent to our Outlook Calendar.  Does anyone know if there's a mechanism to automatically include Change Tasks as well?

The issue we're trying to solve is that our Changes are added to our Outlook Calendar automatically, but affected staff with assigned Change Tasks do not get calendar invites for their specific tasks. Any suggestions?

Thank you

[allison_holt]

The change notification uses an email template called change.calendar.integration.  You should be able to use this for the change tasks as well.  If the start end times are different than the parent change, you may have to tweak it a little to match the start/end times.