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Resolved! Creating Project from Catalog Item

Is there a OOB way to create a Project in PPM module from a Catalog Item? Idea is to have a catalog item for new projects. When a user submits a request it gets created as a Project in PPM module.   Regards, Karthik

How to use Valid to for a retiring knowledge article

Greetings!I notice that this notification is not working when a article is ready to retire, the condition is set as:By default, this Valid to field for a published article is set to 1 year from the publish date. With certain situations, my knowledge ...

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fzw by Kilo Contributor
  • 1849 Views
  • 3 replies
  • 0 helpfuls

action.get('sysparm_link_collection');

Hi Community,  var linkedM2MTable = action.get('sysparm_link_collection'); Can you please interpret the above line of code. This I found in out-of-box script include 'ActionUtils'. This script include is being used in global submit button which redir...

Resolved! mandatory fields on Change request

Dear All, I'm trying to make planned start date and planned end date fields in the change request mandatory fields during the schedule state, if defined the below UI policy, but it didn't work what am I missing    

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Yaseen2 by Mega Expert
  • 2830 Views
  • 2 replies
  • 1 helpfuls

Allowing a supervisor to view all incidents for subordinates

Fairly new to ServiceNow so any suggestions are welcome. What I would like to implement is something like the "Incident -> Assigned to me" but filtered such that it becomes "Incident -> Assigned to my team". What is the best practice for implementing...

Jack8 by Giga Contributor
  • 1320 Views
  • 4 replies
  • 3 helpfuls

Resolved! Left justifying value on integer field

I have an integer field that is displaying value to right end, I tried to add style but it only shows up left justified in the list view. How can I have it displayed on the form also left justified?Thanks

samadam by Kilo Sage
  • 4174 Views
  • 4 replies
  • 13 helpfuls

Resolved! Inbound REST API to trigger a workflow (How To)?

I have an inbound REST API call that sends my instance a user_id. This should start a workflow that will perform several actions.  What is the best way to initiate this? Do I create an event? How do I get the user name information into the workflow?

Michael M1 by Giga Expert
  • 1858 Views
  • 3 replies
  • 0 helpfuls