How import Catalog items?
Hi community, Can you tell me the proper way to import Catalog items,variables,variable set and available for and not available for? what is proper way? and What are the steps to import catalog items? Regards, Varsha
Hi community, Can you tell me the proper way to import Catalog items,variables,variable set and available for and not available for? what is proper way? and What are the steps to import catalog items? Regards, Varsha
Hi Everyone,I'm working on a project where I need to make a REST API call to add an item to the cart and then check out the item. I'm using the REST API Explorer to build the call, but keep getting 400 Bad Request. I thought the sys_id needed is the ...
I have a field on the catalog item called requested_for which is a sys_user reference field. I want to update the location field on the catalog item to the location of the requested for user - which is not necessarily the current logged in user. I ha...
Hi all So I am trying to figure out a smart and easy way to link to a form, from a knowledge article. I want it to be dynamic, which is why I can't(won't) use the current URL of the form, because it will change slighty when the site goes completely l...
Hi Guys, Any suggestions on how to perform Bulk password reset ?? Any scripts if possible ? Tried a simple script but able to update all the other fields on the user form, but unable to update the Password.
Hi all,I a trying to use this functionality provided by SNGuru i.e Exporting of Related List (https://www.servicenowguru.com/system-ui/enabling-related-list-exports-servicenow/ ). But when i try to achieve this i am getting error in the script part. ...
Hi guys, If a Plugin is associated with a for-fee subscription is it not available in the plugins list on the instance? It seems that we do not have a subscription, but we have Collision Detector Plugin in the list.
Hi All, I have requirement to make attachments Private/Public for example on an incident, analyst want to make 1 attachment as Private and not visible to end user out of total 4 attachments so I need ability to mark each attachment to Private or publ...
I am creating a variable set for each for with the fields Requested By, Requested For, and Requested For Manager. When I create the first field (Requested By) it is a reference to sys_user. I then make an advanced reference qualifier as "javascript:g...
Someone has typed a credit card number into the customer visible notes field on a service request task. We'd like to remove it, either by amending or deleting the note. I've tried following the instructions in this community post: https://community.s...
Hello All, I want to add default filter "Active = true" on sluch bucket in related list (edit members) on sys_user_group table, Can somebody help me to how to add. I have gone thorugh many questions on community nothing worked. I have been gong thr...
Hi, Can help me, what is wrong in script, it is always returning false.
Hi Everyone, I have a workflow I've build against my change_request table that I need to use a dot-walked field as a switch in the workflow. The dot-walked field doesn't exist on the cmdb_ci table but on the cmdb_ci_server table so I created an addit...
Hi I have a situation where I pass a GlideRecord to a cutomer-defined function to perform some check.In order to avoid the customer to mess with the GlideRecord (intentionally or uninitentionally), I would like to make the GlideRecord read-only befor...
Dear all, Learning servicesown from scratch and browsing a lot of info around but feel some are not update or not corresponding with my london instance. I have read something aroun what is the pause condition for Incident SLA, some say Waiting, some ...
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