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How import Catalog items?

Hi community, Can you tell me the proper way to import Catalog items,variables,variable set and available for and not available for? what is proper way? and What are the steps to import catalog items?     Regards, Varsha

Varsha21 by Giga Guru
  • 4823 Views
  • 8 replies
  • 0 helpfuls

Resolved! Bulk Password Reset

Hi Guys, Any suggestions on how to perform Bulk password reset ?? Any scripts if possible ? Tried a simple script but able to update all the other fields on the user form, but unable to update the Password.

Venkat99 by Tera Contributor
  • 1954 Views
  • 2 replies
  • 2 helpfuls

Resolved! Export Related List

Hi all,I a trying to use this functionality provided by SNGuru i.e Exporting of Related List (https://www.servicenowguru.com/system-ui/enabling-related-list-exports-servicenow/ ). But when i try to achieve this i am getting error in the script part. ...

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neharao by Giga Contributor
  • 4311 Views
  • 9 replies
  • 0 helpfuls

Resolved! Plugins with for-fee subscription

Hi guys,   If a Plugin is associated with a for-fee subscription is it not available in the plugins list on the instance? It seems that we do not have a subscription, but we have Collision Detector Plugin in the list.

Olga E by Tera Contributor
  • 2282 Views
  • 1 replies
  • 1 helpfuls

Resolved! Is there a way to make attachments Private/Public on Incident form

Hi All, I have requirement to make attachments Private/Public for example on an incident, analyst want to make 1 attachment as Private and not visible to end user out of total 4 attachments so I need ability to mark each attachment to Private or publ...

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Preeti4 by Giga Guru
  • 3470 Views
  • 5 replies
  • 5 helpfuls

Resolved! How to pre-populate fields in catalog item?

I am creating a variable set for each for with the fields Requested By, Requested For, and Requested For Manager. When I create the first field (Requested By) it is a reference to sys_user. I then make an advanced reference qualifier as "javascript:g...

Michael M1 by Giga Expert
  • 2011 Views
  • 2 replies
  • 0 helpfuls

Resolved! How to add filter on slush bucket and make it default.

Hello All,   I want to add default filter "Active = true" on sluch bucket in related list (edit members) on sys_user_group table, Can somebody help me to how to add. I have gone thorugh many questions on community nothing worked. I have been gong thr...

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Sherice1 by Tera Contributor
  • 5367 Views
  • 4 replies
  • 14 helpfuls

Resolved! Using Dot Walked Field Value in Workflow

Hi Everyone, I have a workflow I've build against my change_request table that I need to use a dot-walked field as a switch in the workflow. The dot-walked field doesn't exist on the cmdb_ci table but on the cmdb_ci_server table so I created an addit...

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maxsaber by Giga Contributor
  • 1152 Views
  • 2 replies
  • 0 helpfuls

Resolved! How to make a GlideRecord read only?

Hi I have a situation where I pass a GlideRecord to a cutomer-defined function to perform some check.In order to avoid the customer to mess with the GlideRecord (intentionally or uninitentionally), I would like to make the GlideRecord read-only befor...

Resolved! Pause condition for Incident SLA

Dear all, Learning servicesown from scratch and browsing a lot of info around but feel some are not update or not corresponding with my london instance. I have read something aroun what is the pause condition for Incident SLA, some say Waiting, some ...

wakespirit by Kilo Guru
  • 10163 Views
  • 5 replies
  • 5 helpfuls