Get a first look at what's coming. The Developer Passport Australia Release Preview kicks off March 12. Dive in! 

ITSM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! ui action overriding submit button

Hi Experts,i have created a UI Action that is supposed to reset all the fields in the form while creation .below is the codeif(current.isNewRecord()){current.setWorkflow(false);current.autoSysFields(false);current.u_phone="";current.u_type="";action....

find_real_file.png find_real_file.png

Resolved! how to add tabs like approval etc in the incident form

Hi,I have been trying to search a lot about the possibility of adding approval like tabs to my incident form. Can anyone please help me with this. I mam really curious about this factThe 'requested item' highlighted along with other highlighted tabs....

Capture.PNG
nehasr1288 by Tera Expert
  • 6856 Views
  • 6 replies
  • 2 helpfuls

sharing a template

If I create a template, can I share it?   If so, can I control who I share it with?

stevekeiper by Kilo Contributor
  • 4582 Views
  • 4 replies
  • 3 helpfuls

grey out days in calendar

Hi GuysHas anyone ever greyed out certain days on the calendar picker. For example, only letting the user pick a "Monday" only. If so could you explain how you went about it? We are using Fuji.Thank you in advance

Is There a List of All available SNC API's?

Hi Wally Marx & Group Forum,Is there a listing of all the available API's today? and those planned? We are going to be looking at SNC for documenting and processing incidents and requests concerning the synchronization of records between various syst...

How to customize css styles used by HTML editor fields?

Hi, We use TinyMCE editor for HTML fields. I would like to customize the styles that are proposed there, but I don't know where is the CSS that defines tehse styles...The Wiki says that styles can be overridden by editing the themes.css but I can't f...

Resolved! Script in data policy

Below is the script written in UI policy to make fields as mandatory based on condition, how to write this in data policy, since it cannot be converted since UI script is running a script.UI policy code:var fields = g_form.getEditableFields();for (va...

suryan by Kilo Expert
  • 3964 Views
  • 8 replies
  • 0 helpfuls

Resolved! History of incident details in API

Hi, I am new to service now API, Please help me to get the history of incident information in api. I have incident sys_Id. based on this data how do I get history of all the changes. I tried in sys_audit table but information is not available.

Resolved! Update Sets - what happens exactly?

Hello SN Comm,I have read a few things when it comes to update sets. I have been able to create a few as well - here is where I am looking to see if someone can just tell me straight forward what happens when I commit an update set..?short story:With...

Resolved! How to access a URL inside g:evaluate tag in Jelly

Developing a new site using ServiceNow CMS and need to access the URL value inside jelly code. I see that window.location method does not work inside j or g tag in jelly instead in script tag.  Can someone please explain how to access URL value insid...

antonymirza by Tera Expert
  • 15059 Views
  • 12 replies
  • 7 helpfuls

Resolved! Global search not returning results

My goal is to allow users to search Asset records using the Global Search bar in the top-right corner.  I have added the alm_asset table to the Search Groups, yet when I search an Asset by Asset Tag or Serial Number, no results are returned.  Any hel...

How does delegation work?

Hello ,In Service -now we have an option to delegate a user.I would like to give an instance where i am facing an issue. My Manager has a delegate so currently approval request will go to the manager as well as to the delegate . But the issue is if m...

DK41 by Kilo Explorer
  • 11838 Views
  • 8 replies
  • 0 helpfuls