Back to Top button on the form.
We have a 'Back To Top' button in one of our KB pages,This button is working in fine in Chrome browser.But this button does not work for IE 11.
Forum Posts
Email notification filter
Hi All,I'm trying to make sense of the below email notification filter. We're currently on Eureka and switched to Inserted/Updated style email notifications instead of Business Rule/Event triggered ones. This notification runs on Incident table when ...
Resolved! Assets Without Configuration Items
I currently have a batch of hardware assets that do not have related CIs, due to the fact that the Model they are assigned to was built improperly and has a bad Model Category. If I simply go into the model and fix the Model Category, it will only im...
ODBC to Query Dates
I have a ASP.NET application building an executing a query against a SN instance using the ODBC driver. Can anyone tell me where some advanced documentation is on the use of this driver? I am finding many issues.First and foremost - A query I am look...
Resolved! Hi, can someone pls tell me the use of "Follow up Date" in Incident form?
Hi, can someone pls tell me the use of "Follow up Date" in Incident form?
Custom Check Conflicts UI Action?
Hi Community,We have a need to have 2 different UI Actions for the 'Check Conflicts'. The first one is fine that checks the CI (cmdb_ci) field, but another area of our organization only displays a custom CI extension table when certain other fields...
Modify com.glideapp.servicecatalog_checkout_view
I was trying to modify the UI Page 'com.glideapp.servicecatalog_checkout_view'. I am trying to add 'state' field which changes based on the 'stage' field from Workflow on the ticket. I am able to retrieve the value coming from the 'stage' field. But ...
Rest API to get token
Hi,Is there a REST API to get auth token for basic authentication and reuse that token for subsequent request? Is this kind of design supported in Servicenow REST API?
Adding CSS to Emails?
We are looking for adding CSS (Adding a arrow shapes to showcase the state) in the Email we designed. We had used mail scripts and script include which are called from Email Notification.(Email notification calls mail script, Mail script calls the fu...
Resolved! Look up/reference field needed for related KB article on Change Form
I feel like I must be missing something extremely simple... But I have spent hours trying to get this field to work like I want it to. I need to be able to have a reference field added to our change request form that references a published KB article...
Sender 'xyz@deploy.zip.net' is not trusted, bypassing script
Hi All, I am experiencing a strange error. When i sent an email from xyz@deploy.zip.net i am getting an error "Sender 'xyz@deploy.zip.net' is not trusted, bypassing script"but i have already added this domain "deploy.zip.net" to...
Resolved! How to search ServiceNow Problem
I sent an issue into HI support and they provided a Problem number for an existing known issue.How can I search the Problem database to find this particular problem case? I searched on HI, community and google but can't find where to locate the detai...
Removing thousands separator on integer field
I want to use an integer field to store and display a 5-digit number which is a telephone extension.It gets displayed on forms with a thousands separator - extension 55123 becomes "55,123".How/where can I set the diplay of this field to not use a tho...
SOAP DateTime values
My understanding is dates and times are stored in UTC and when retrieving dates via SOAP I am getting the date in the expected UTC offset. However, when I update a record with a Date and Time passing UTC, the value is altered (see below). It appears ...
Reports for Tickets where email was sent/received
I would like to pull a report (list) where I want the incidents where an email was sent or received, Is that possible? If yes then how?Thanks in Advance!
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