Hi all I got this situation that I need to generate unique ID numbers for web services calls made to an external vendors system. The calls are made with data from the Incident table. Each call needs to have a unique ID that does not match any past ...
I'm trying to figure out the functionality behind glide.sys_reference_row_check. Having read the explanation on wiki, I understood all the words, but cannot understand the meaning of the phrase Can anyone bring an example of how system behaves diffe...
Somebody deleted one group in production,we want to know the person name,how do we get thatThanks in Advance
I am trying to add the ability to "Cancel" a request from the Change request form. Issue, I am using the Cancel workflows upon cancellation business rule, and it works good to cancel all associated records, however, I am unable to find the method ...
Is there a way of removing the Publish button from reports?
Will adding "no_text_index=true" to the attributes of a collection dictionary record cause the entire table to not be indexed? I guess a corollary would be do dictionary attributes added to a collection affect the entire table?
Hello All, Currently I am trying to create a Technical Survey for multiple users to fill out. A few things I want to do with the surveyCreate detailed help text for questionCreate records for its own tableTrack Users progress on the Survey if they h...
I have been the only developer at my organization until recently. I have been in my role only a year and have experienced many issues with moving update set from dev to live (I only have the 2 instances). I have been told that I should open and co...
I'm starting to look at Business Services and their Service Offering records. I'm stuck on matching these SN records with the abstract ITIL best practices of Service Packages and Differentiated Offerings. The ITIL best practice says a "Service Packa...
Hi everyone, What if you need to grant read only access for audit purposes to a team or an user? How do you do it? Thank you.
I have duplicate entries in department table.can any one help me with script to delete duplicate records in department table.department number is the unique value
How to JOIN 2 TABLES in SERVICENOW to display different Column data - I want so see INCIDENT and SURVEY result in ONE LIST . plz help
This is going to be a silly question but can somebody tell me what the value of a check box field is supposed to be? I've tried true/false, 1/0, active=true, etc. Am trying to modify the description of a request task based on record producer check bo...
Hi guys, The scenario is this: I created an application in which one of the UIs creates tasks. I would like the state of the request to automatically change to close complete once all tasks are closed. I created a business rule and sort of merged tw...
Hi, I was new to web service implementation for service now.I wanted to create a Encoded query to get records between two dates using sys_created_on.Please help me out Thanks,Deepthi.
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